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December 2021



Feeding “people food” to your pets can lead to upset tummies and ER visits. With so many yummy foods and treats within reach this holiday season, be cautious about what you share with your 4-legged family members and try to avoid those accidents when your pets help themselves to unattended food.

Please plan ahead – our office will be CLOSED as follows for the upcoming holidays, so our staff can enjoy time with their loved ones:
Fri 12/24 – Sunday 12/26 Closed for Christmas
Fri 12/31 – Sunday 1/2/22 Closed for New Years

Happy Holidays from the KFVP Staff!






Be sure to download our Pet Desk app and opt into our rewards program, “The Kittel Club”!
You can review your pet’s reminders, request and cancel appointments, and more!

Some Changes about Online Pharmacies…

In November we changed our online pharmacy from VetSource to Covetrus. This change allowed us to better align our patient’s online prescriptions with their medical records. Just like with VetSource, Covetrus is fully accredited, and all medications and foods bought online through our Covetrus pharmacy carry the same manufacturer guarantees as if they were purchased direct from our office. Promo codes will get emailed out 2-3 times monthly, allowing you to save on your pet’s food and medication. Shipping is still free for orders over $49 and delivery takes on average 3-5 days, which is faster than we were able to offer with VetSource.

Auto-ships and refills still active on VetSource will continue to arrive as scheduled until they run out of refills. At that point, new prescriptions and additional refills will be placed through our Covetrus pharmacy.

Along with this change over to Covetrus, our office is being more proactive about online prescriptions received from outside online pharmacies. With the increase in fraudulent products being sold and problems with products not being stored or handled correctly in transit, we feel strongly that prescriptions should be purchased through a reputable pharmacy that guarantees the safety of their products, like our Covetrus pharmacy. When we receive faxed prescription requests from other outside pharmacies (ie: 1800PetMeds, Chewy, or Allivet), our office will email you a prescription through our online pharmacy just to make sure you know what your options are for securing safe and reliable products through our pharmacy instead. If you still want to place an order for your pet’s food or medication elsewhere, just follow the directions in the email we send you and contact our office; our staff will work on getting your prescription processed through the pharmacy of your choosing.

Please note that prescriptions placed with an outside pharmacy may take up to 48 hours to be processed, so our staff kindly asks you to plan ahead and make sure you arrange for refills before running out of the products your pet needs.

COVID Updates:

Our lobby is OPEN! But, we’re still practicing curbside-care for those who wish to remain outside. Even though our lobby is open, we are still asking everyone arriving for an appointment to call us from outside so we can get you checked in. Our waiting room is small, so calling from outside allows us to cycle people through at reduced numbers.
Masks are REQUIRED by ALL who enter, regardless of your COVID vaccine status.

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